FAQ

When will my order ship?

We typically process orders within 2-3 business days. You'll get a confirmation email with tracking details once your order ships.

Do you ship worldwide?

Yes, we offer worldwide international shipping. Shipping times and rates vary by location. 

All orders $35 + are free shipping! 

How do I use the discount code?

Your discount code is automatically applied at checkout if you signed up for our newsletter, no extra steps needed. If you have a code, please apply the code before completing your order!

What is your return/ exchange policy?

If you're not completely happy with your order, please contact us within 30 days of delivery. Returns/ exchanges are accepted on unworn items in original packaging. Return shipping costs are the buyer's responsibility. 

How can I contact you?

Questions? We're here to help! Reach us anytime with the live chat on our website, or at info@kristinalynnstore.shop